Warranty, Returns, & Refund Policies

RETURN POLICY

We’re so confident you’ll love our “Parcil Distribution” brand products that if you’re not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days. 

Due to safety considerations and legal, regulatory, and hygiene reasons, respirators and filters may only be returned in new, unused condition. We accept other returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories. Returns before the 30-day may be subject to a 15% restocking fee plus the cost of return shipping.

Parcil Distribution products returned after the 30-day window may be subject to a 40% restocking fee plus the cost of return shipping. The product's  being returned must be unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories. After 90 days from purchase date we will not be accepting any returns.

If a product is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt.

For return, repair, or replacement you must obtain a Return Authorization by filing your claim at parcildistribution.com/pages/support or contact Customer Service at service@parcildistribution.com. Package the item securely and return. UPS, FedEx Ground or USPS shipment is recommended, which allows the package to be tracked and insured. Replacements cannot be made on products that are not received.

 

Defects:

If you wish to claim there is a defect with your item after the 30 day return window has expired, or after using the product, you may contact us with your concerns. The unit will be subject to an inspection from Parcil Distribution. The inspection process will consist of photo or physical evidence of defect. Photos can be submitted via email. If the item requires physical inspection, the return shipping to our facility must be paid by the customer. If we deem the item defective, we will issue a refund or provide a replacement to you. 

  • If we find the unit IS defective, the replacement item shipping will be paid by Parcil Distribution.
  • If we find the unit NOT to be defective, the return shipping of the unit must be paid by the customer. If the customer refuses to pay the return shipping after 30 days, the customer agrees to forfeit ownership of the item. 

 

Without Proof of Purchase:

For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a Parcil Distribution credit, using the lowest price offered in the last 30 days plus applicable sales tax.

 

Exceptions:

Parcil Distribution operates in alignment with our returns policy, Vision and Values when processing returns and asks our Customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges. Other restrictions may apply. 

 

WARRANTY

After 30 the day return period, our Limited One Year Warranty covers defects in materials and workmanship under normal use, for the life of every “Parcil Distribution” brand product with proof of purchase. You may exchange it for an identical product or get Parcil Distribution credit.

Parcil Distribution warrants our products and accessories to be free of defect in workmanship and materials for one year after purchase by the original owner. We will repair or replace the product, at our discretion, if it is determined by us to be defective. Damage to the product from misuse, abuse, neglect, use of other than Parcil Distribution brand accessories, disassembly, defective batteries or altering the product from its original state voids the warranty. Battery power depletion and battery expiration is not covered. This warranty is in addition to and does not affect your statutory rights with respect to faulty goods.

THIS CONSTITUTES PARCIL DISTRIBUTION’S ENTIRE WARRANTY; WE MAKE NO OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, INCLUDING AND WITHOUT LIMITATION TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT FOR THE EXPRESS WARRANTY TO REPAIR OR REPLACE THE PRODUCT AS SET FORTH ABOVE, PARCIL DISTRIBUTION IS NOT RESPONSIBLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR INDIRECT COSTS OR DAMAGES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF PARCIL DISTRIBUTION HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, NOR IS PARCIL DISTRIBUTION LIABLE FOR ANY SUCH COSTS OR DAMAGES CAUSED BY MISUSE, NEGLIGENCE, MALFUNCTION, ALTERATION OR MODIFICATION OF ANY PARCIL DISTRIBUTION PRODUCTS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES EEC’S LIABILITY IS LIMITED TO THE FULL EXTENT PERMITTED BY LAW.

ALL WORLDWIDE WARRANTY INQUIRIES / CLAIMS

 

Mail to: Parcil Distribution.
Attn: Returns Department
700 E Virginia St. Evansville, Indiana 47711
Email: service@parcildistribution.com

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund of your original payment method within 48 hours.